inyourroots® Accessibility Statement
What this policy covers: This statement explains how inyourroots® and the Budi service are being built to be accessible and inclusive, the standards we aim to meet, our known and unverified limitations, and how to get support or report a barrier.
Last updated: 10 September 2026
Version: 2
Next review: 10 September 2027
Quick summary
- We aim to meet WCAG 2.2 Level AA — an ongoing programme of work, not a claim that every page has passed a complete independent audit.
- Recording is optional: you can get strengths, industry and role suggestions without a camera, and choosing not to record does not lower your match score.
- Accessibility, disability and neurodivergence information is classified as blocked from career-match calculations and is not included in employer information by default.
- Some recording, media-sharing and save-and-resume behaviours are still under technical verification, and a full independent WCAG audit has not yet been carried out.
- Tell us about any barrier at support@inyourroots.com — we aim to acknowledge within two working days and give a practical response within five.
1) What we are aiming for
This statement applies to inyourroots.com and the Budi service.
We want inyourroots® to work for everyone who wants to use it, including disabled people, people with access needs and people who process information differently.
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This is an aim and an ongoing programme of work, not a claim that every current page and feature has passed a complete independent audit.
2) How we design and test
We design and review the service with the following standards in mind:
- Keyboard access and a predictable focus order.
- Semantic HTML and ARIA where native HTML is not sufficient.
- Text alternatives for meaningful images.
- Captions, subtitles or transcripts for audio and video we publish.
- Colour contrast that meets the relevant AA requirement, without using colour alone to communicate meaning.
- Text that can be enlarged without preventing access to essential content.
- Clearly labelled forms, understandable instructions and useful error messages.
- Reduced reliance on dragging, precise pointer movements or time pressure.
Individual features are treated as verified only after appropriate testing. If a feature does not meet the intended standard, we record it as a limitation and provide an alternative where reasonably possible.
3) Recording, cameras and time
Where recording features are offered:
- Recording is optional. You can receive strengths, industry and role suggestions without turning on a camera.
- Our policy is not to reduce a match score because someone chooses audio, does not show their face or does not record.
- Retakes are intended to be unlimited and not presented as a score or failure count.
- We aim not to use a countdown that unexpectedly cuts someone off. Where timing is useful, it should be explained before the activity begins.
- Activities should explain before they start whether reading, typing, a timer, a camera or a microphone is involved.
- We aim not to autoplay sound or background audio without a user action.
- Where the feature supports saving progress, users can stop and return later.
The exact live behaviour for practice-recording deletion, employer recording access and some recording controls is still being technically verified. We do not present an intended control as guaranteed until that verification is complete.
4) Neurodivergent users
We aim to provide:
- Clear instructions broken into manageable steps.
- Consistent navigation and controls.
- Plain language and explanations where a term cannot be simplified.
- Ways to reduce visual or information overload where the feature supports them.
- An alternative route when a particular interaction creates a barrier.
An optional part of the journey may ask how you work best. You can skip it without losing access to the rest of Budi. Neurodivergence, disability, accessibility and support information is classified as blocked from career-match calculations and is not intended to be included in employer information by default.
A privacy gateway has been built to return permitted matching information, but it is not yet connected to every live matching route. We therefore describe this as our classification and intended design control — not a complete audited guarantee for every result. The inyourroots® Privacy Policy and inyourroots® Fairness, Inclusion & AI policy explain this in more detail.
5) Known limitations
Known or unverified limitations include:
- Some drag-and-drop or highly interactive elements may be harder to use with assistive technology.
- Third-party or embedded content may not fully meet WCAG 2.2 AA.
- A complete independent WCAG audit has not yet been carried out.
- Comprehensive testing across NVDA, VoiceOver and other screen-reader and browser combinations has not yet been completed.
- Some recording, media-sharing and save-and-resume behaviours remain under technical verification.
- Older documents and media may not all have fully accessible alternatives.
We are working through these limitations. If one prevents access, contact us and we will look for a practical alternative.
6) If you need something in a different way
You can ask for larger text, simpler wording, a different document format, additional time or another route through a task. We will make reasonable efforts to provide an appropriate adjustment.
7) Telling us about a barrier
Email support@inyourroots.com and explain what you were trying to do, the page or feature involved, what happened and what would help. You do not need to use technical accessibility language.
We aim to:
- Acknowledge the message within two working days.
- Provide a practical accessibility response within five working days where possible.
- If the issue is treated as a formal complaint, follow the inyourroots® Complaints Procedure and provide a full response within ten working days, unless we explain why more time is required.
8) Independent advice
If you believe you have been discriminated against or need independent advice about equality or human-rights issues, contact the Equality Advisory and Support Service:
- equalityadvisoryservice.com
- Freephone 0808 800 0082
- Textphone 0808 800 0084
For a complaint about the handling of personal information, contact the Information Commissioner’s Office at ico.org.uk.
9) About this statement and testing
This statement was prepared on 10 September 2026.
The review completed for this version was an internal review of documented product behaviour, policy consistency and known limitations. It was not a complete external technical audit and did not establish full WCAG 2.2 AA compliance across every browser, device or assistive technology.
Future technical testing should include automated accessibility tooling, keyboard-only testing, zoom and reflow checks, and screen-reader testing using tools such as NVDA and VoiceOver. Testing dates, scope, findings and remediation must be recorded when that work is completed.
We review this statement annually and after a significant product, design or legal change.
10) Contact
Inyourroots Ltd · Company number 17285309
Suite A82, James Carter Road, Mildenhall, United Kingdom, IP28 7DE
Safeguarding lead: Frankie Brookton
Regulator for personal information: Information Commissioner’s Office
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